ORDER PROCESSING

Orders are processed according to product availability, order confirmation and payment approval.

Please ensure that all order details including styles, colors, sizes and quantities are reviewed before submitting the order.

WHOLESALE SHIPPING

Shipping options and charges are calculated based on order size, destination and shipment requirements.

Our team can assist with shipping-related questions before order confirmation.

PRODUCT AVAILABILITY

While we make every effort to maintain accurate inventory information, availability may change due to wholesale demand.

For large orders or specific requirements, please confirm availability with our team.

DAMAGED OR INCORRECT MERCHANDISE

If merchandise arrives damaged or incorrect, please contact Shoreline Wear with order details and supporting information.

Claims should include:

  • Order number
  • Style number
  • Description of the issue
  • Supporting photos where applicable

WHOLESALE RETURNS

All return requests must be submitted to Shoreline Wear within 7 days of delivery.

Merchandise must be unworn, unwashed, unaltered and in its original condition with all original tags and packaging.

All returns require prior authorization from Shoreline Wear. Please do not send merchandise back without approval. Unauthorized returns may be refused.

Approved returns may be issued as a merchandise credit, replacement or refund, depending on the reason for the return and product availability.

Shipping charges are non-refundable unless the return is due to damaged, defective or incorrectly shipped merchandise.

And improve FINAL SALE ITEMS to:

FINAL SALE ITEMS

Clearance merchandise, special promotions, assorted dress packs, 72-piece pre-packs, and specially priced wholesale programs may be final sale and may not qualify for return or exchange unless merchandise is damaged, defective or incorrectly shipped.

NEED ASSISTANCE?

Our wholesale team is available to assist with shipping questions, order concerns and product information.

Contact Shoreline Wear for support.